Independent advice

Debt and other financial concerns

PayPlan

One of the UK’s largest providers of free debt advice and free debt management plans. They offer comprehensive telephone advice, support and guidance for anyone struggling with debt. To read more about how PayPlan has helped support our customers; click here.

0800 280 2816
www.payplan.com

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StepChange Debt Charity

Free comprehensive debt advice service, assisting 625,000 people a year to overcome their debt problems, by providing practical solutions to help them regain control of their finances. Tailored advice is available both online and over the phone.

0800 138 1111
www.stepchange.org

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MoneyHelper

MoneyHelper combines the help and support of three government-backed financial guidance providers; Money Advice Service, The Pensions Advisory Service and Pension Wise. They provide free and impartial advice both online and over the phone.

0800 138 7777
www.moneyhelper.org.uk

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Money Advice Scotland

Charity providing details of advice agencies throughout Scotland that offer free, independent, impartial and confidential advice services.

0141 572 0237
www.moneyadvicescotland.org.uk

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Business Debtline

Run by the national charity the Money Advice Trust Free, Business Debtline offers impartial and confidential free debt advice for small businesses and the self-employed.

0800 197 6026
www.businessdebtline.org/

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The Money Charity

Provide education and advice on money matters for young people and adults both online and through workshops with a focus on encouraging people to build the skills, knowledge, attitudes and behaviours that can help them make the most of their money.

020 7062 8933
www.themoneycharity.org.uk

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National Debtline

Run by the national charity the Money Advice Trust, National Debtline is a free telephone debt advice charity that has been providing free impartial debt advice for over 25 years. Its website also offers information on debt solutions, debt management plans and has a webchat service.

0808 808 4000
www.nationaldebtline.co.uk

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Christians against poverty

A Christian charitable company specialising in debt counselling for people in financial difficulty, including those in need of bankruptcy or insolvency.

0800 328 0006
www.capuk.org

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Housing Rights Northern Ireland

Housing Rights have been providing advice on housing and homelessness issues in Northern Ireland since 1964. They provide independent specialist advice, representation services, advocacy and support to individuals and landlords. Help is available on the phone or via online chat.

028 9024 5640
www.housingrights.org.uk

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Wellbeing and financial health

Mind

Charity fighting for change, and providing support through advice, information and local services.

0300 102 1234
www.mind.org.uk

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Samaritans

24 hours a day, 365 days a year, a Samaritan is available to offer confidential support.

116 123
www.Samaritans.org

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NHS Every Mind Matters

Simple and practical ways to ease anxiety, manage stress, lift your mood and sleep better. If you’re not sure where to start, take the 5-question quiz.

www.nhs.uk/every-mind-matters

Mental Health & Money Advice

Online advice service offering clear, practical advice and support for people experiencing issues with mental health and money.

0300 102 1234
www.mentalhealthandmoneyadvice.org

Shout

Free, confidential mental health support text messaging service, provided 24/7.

TEXT SHOUT to 85258
www.giveusashout.org

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JAAQ

Real-stories and expert advice in engaging video content. JAAQ’s Financial pressure content is here to help you.

www.jaaq.org

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Benefits and wellfare

Turn2Us

National charity that aims to provide practical help to people who are struggling financially. Their benefits calculator takes less than 10 minutes to complete and will show which means-tested benefits you may be entitled to, including tax credits..

www.turn2us.org.uk

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entitledto

Independent organisation that provides a range of benefit calculators that help to check the level of existing benefits or eligibility for others.

www.entitledto.co.uk

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Tax Credit Helpline

Government provided Information and claim packs for tax credits.

0845 300 3900
www.gov.uk

UK Benefits

Detailed information on all kinds of state benefits available to people living in the UK.

www.gov.uk

Consumer advice organisations

National Bereavement Service

We have partnered with the National Bereavement Service (NBS) who offer free, practical and impartial information and advice to people who are bereaved or preparing for future incapacity and death. Advice is available online or over the phone.

0800 002 9519
www.thenbs.org
info@thenbs.org

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Citizens Advice Scotland

Free, independent, confidential and impartial advice in Scotland on topics ranging from legal and consumer advice to financial affairs. Advice is available online or over the phone.

0800 028 1456
www.cas.org.uk

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Citizens Advice

Free, independent, confidential and impartial advice on topics ranging from legal and consumer advice to financial affairs. Advice is available face to face, over the phone or via webchat.

www.citizensadvice.org.uk

Direct.gov.uk

Gateway for UK government services, including information on benefits and taxes.

www.gov.uk

Advice NI

An independent advice network, offering free, independent advice on debt and other issues in Northern Ireland.

0800 028 1881
www.adviceni.net
debt@adviceni.net

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Which?Mortgage Advice

Comprehensive mortgage advice and guidance for homeowners and first-time buyers from the UK’s leading consumer affairs website.

www.which.co.uk

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Shelter

Are a housing and homelessness charity, which provides support to millions of people each year through advice and legal services. Help is available face-to-face, online and via their national helpline. The charity also actively campaigns on issues related to poor housing and homelessness.

0808 800 4444
www.england.shelter.org.uk

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Citizens Advice Wales

Free, independent, confidential and impartial advice in Wales on topics ranging from legal and consumer advice to financial affairs. Advice is available online or over the phone. Calls cost the same as calls to landline numbers.

03444 77 20 20
www.citizensadvice.org.uk/wales

SCOPE

Disability equality charity, which campaigns for equal rights for disabled people and their families.

0808 800 3333
www.scope.org.uk

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AdviceUK

The UK’s largest support network for Independent Advice Services. Their members centres offer debt advice including specialist advice for minority communities and people with disabilities.

www.adviceuk.org.uk

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Financial services professionals

Unbiased.co.uk

UK database connecting consumers with financial services professionals, such as financial advisers, mortgage brokers, solicitors and accountants.

www.unbiased.co.uk

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Money and Pensions Service

They help people improve their financial wellbeing and build a better, more confident future.

0800 011 3797
maps.org.uk

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