About Acenden

As the designated servicer of your mortgage, appointed by your lender, Acenden in the UK will try to help you where it can.

Our dedicated teams are available to assist with a number of aspects of your mortgage, including:

• Issuing annual statements
• Redemption statements
• Sale of your property
• Deeds of postponement
• Permission to let
• Changes to your contact details
• Processing payments
• Addressing payment difficulties

Our website contains information and tools to make it easier for you to manage a range of day to day tasks connected to your mortgage. It also contains links to external organisations that can provide you with information to help you manage your money.